Home Depot Rolls Out Nationwide Sensormatic Anti-Theft Systems and Slashes Shrinkage
Updated: Aug 12
How EES provided heavy construction installation logistics to install 1,800 Sensormatic Anti-Theft Systems at 450 Home Depot locations
Home Depot had been experiencing higher than acceptable shrinkage at the store level nationwide. They made the decision to invest in a top of the line anti-theft security product from the Sensormatic Co. based in southern Florida. The roll out was implemented into all existing stores nationwide, which presented enormous logistical challenges in distribution, scheduling, installation, and materials placement. EES successfully executed the installation under Home Depot's "no interruption to business" directive.
Launched in 1989, Vermont-based Electrical Equipment Solutions, LLC (formerly Integrated Solutions, Inc.) provides global, manufacturer to end-user, customized installation logistics services for electrified products and equipment. Through an extensive network of licensed electrical contractors, construction service providers, warehousing and distribution facilities, and transportation partners, EES is positioned to meet the needs of our clients' most demanding installation logistics requirements.
Retrofitting Anti-Theft Systems Into Existing Stores:
Home Depot stores serve a customer base of both homeowners and contractors. The stores typically have operating hours from 6:00 AM to 10:00 PM, seven days a week. Each store location has multiple entrances and exits for walking traffic, as well as one large overhead door for contractors, which allows for forklift activity. All entrances and exits were scheduled to receive the new anti-theft systems.
The Sensormatic anti-theft system selected by Home Depot required that a receiving wire antenna, which runs between the two detection stations on either side of the doors, be placed under the concrete flooring. At each location, large sections of concrete flooring directly in front of each door were removed by saw cutting or jackhammering. After removing the concrete debris in EES containers, the antenna wire was laid and a specialized polymer fast-dry concrete was mixed and poured. Our teams would also install a large steel plate in the contractor door to allow the use of the forklifts in and out of the building. EES ran new electrical circuits to the Sensormatic equipment, in preparation for the arrival of Sensormatic's local technician, who would then connect, activate, and test the system.
EES implemented the entire scope of installation during each store's off hours, from 10:00 PM to 5:30 AM, so as not to interrupt important early morning contractor business. EES was responsible for having the work areas 100% clean and functioning by 5:30 AM. One location per night was completed per EES crew, with up to twelve crews operating simultaneously up and down our assigned region, the Eastern Seaboard.
"Partnering with EES to provide the heavy construction services they do so well, freed our technicians to stay customer-focused at the store level."
Fixed Costs, Multiple Crews, and Flexible Scheduling:
By entering into a regional, multiple-location contract to develop processes and manage on-site installations, EES was able to provide Sensormatic with a pre-set menu of services and associated costs based solely on the type of door (walk-in or forklift), regardless of geographical location.
EES' access to an extensive network of electricians, tradesmen, and labor pools allowed work to commence simultaneously at multiple locations, which drastically accelerated the completion schedules for this large-scale roll out.
When scheduling delays did occur because of weather, material shortages, etc., our independent crews just moved onto the next location, with no lost time.
"The flexibility of EES' crews and their commitment to our clients, no disturbance to business directive, made our roll out a success."